Port Rashid, Gate E&F, Dubai, UAE Morning 05:00–10:00 · Afternoon 15:00–20:00
STAR✦MOON Dubai · Guided fishing trips
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FAQ

Frequently asked questions

Seventeen questions we answer most often, grouped by when you need them: before booking, on the day, and after the trip.

Before you book

Booking, prices and experience

Do I need fishing experience?

No. Beginners are welcome and the crew provides professional guidance throughout the trip — setting up the rod, showing you how to fish, and helping when something takes the bait.

Is fishing equipment included?

Fishing rods and shrimp bait are included in the price. Jigs are available separately at AED 10 per piece if you want to fish lures.

How long is a trip?

Each trip lasts about five hours. Morning trips run 05:00–10:00 and afternoon trips run 15:00–20:00.

How much does it cost?

A shared trip is AED 280 per person. A private charter is AED 2,000 per trip. Jigs are AED 10 per piece. Rods, shrimp bait, drinks, water, ice, seasickness tablets and onboard guidance are included in both trip types.

Can a private charter choose its own departure time?

Yes. Private charters have flexible timings: you agree your own departure time with our team when you book, subject to availability and sea conditions. Shared trips keep the fixed 05:00 and 15:00 departures.

How do I book, and when is my booking confirmed?

Book through WhatsApp at +971 55 564 9981. Tell us your preferred date, trip time, number of guests and whether you want a shared trip or a private charter. Your booking is confirmed only after our team has confirmed the date, time, number of guests and payment arrangements with you.

How do I pay, and is a deposit required?

Yes — every booking, shared trip or private charter, is confirmed with a 50% deposit paid by bank transfer. Our team sends the account details with your confirmation, and the remaining balance is settled on the day of the trip. The deposit is non-refundable — it is not returned if you cancel; if Star Moon Fishing cancels the trip because of weather, guests receive a full refund.

What is the cancellation and refund policy?

The deposit is non-refundable at any cancellation notice. If you cancel 24 hours or more before departure and have already paid the balance, the balance is refundable. Cancellations made less than 24 hours before departure are non-refundable. If Star Moon Fishing cancels the trip because of weather, guests receive a full refund.

On the day

Boarding, timing and what to bring

Where do we board?

Port Rashid, Gate E&F, Dubai. Search “Star Moon Fishing” on Google Maps to find the meeting point, and confirm it with our team when you book.

What time should I arrive?

Arrive before the published departure time so the boat can leave on schedule. Our team will confirm the meeting time for your specific trip when your booking is confirmed.

What should I bring?

Personal essentials, sun protection and any personal medication you may need. Everything else — rods, bait, drinks, ice and seasickness tablets — is on board.

Can I bring children?

Yes, but children must be accompanied and supervised by a responsible adult for the whole trip.

What if I get seasick?

Seasickness tablets are available on board. If you know you are prone to it, tell the crew before departure and bring any medication you prefer to use.

Will I definitely catch fish?

Usually every guest catches something, including complete beginners — but fishing depends on the day's conditions. A specific catch or result is not guaranteed. The crew will do their best to put you on fish.

After the trip

Weather, equipment and feedback

What happens if the weather is bad?

Departure times, routes and trip arrangements may be adjusted for weather, sea conditions, safety or operational requirements. If Star Moon Fishing cancels the trip because of weather, guests receive a full refund.

What happens if equipment is damaged?

Guests are responsible for the fishing equipment and other company property entrusted to them during the trip. If an item is lost or damaged through misuse or negligence, compensation may be charged at the item's original retail or replacement price, subject to assessment. Normal wear from reasonable use is not treated as damage.

How do I give feedback or make a complaint?

Contact our team on WhatsApp at +971 55 564 9981 or +971 56 521 8888, and include your booking date and a brief description of the issue so it can be reviewed.

Question not answered here?

Message our team on WhatsApp — booking questions, schedule updates and feedback all go to the same place.

Book on WhatsApp +971 55 564 9981