Payment, cancellation and disclaimer

Payment & deposit

A 50% deposit confirms the booking

Every booking — shared trip or private charter — is held with a 50% deposit of the trip price, paid by bank transfer. The remaining balance is settled on the day of the trip. Our team sends the account details together with your written confirmation.

What the deposit covers

• The deposit is applied to the total price of your trip — it is not an extra fee.
• A date is only held once the deposit has been received and confirmed by our team.
• The deposit is non-refundable at any cancellation notice; the rules for the balance are in the cancellation policy below.

Cancellation & refund policy

If you cancel

• The deposit is non-refundable — it is kept whatever your cancellation notice.
• Cancellations made 24 hours or more before the scheduled departure time: any balance already paid is refundable.
• Cancellations made less than 24 hours before the scheduled departure time are non-refundable.

If we cancel for weather

If Star Moon Fishing cancels a trip because of weather, guests receive a full refund.

Equipment damage

Guests are responsible for the fishing equipment and other company property entrusted to them during the trip. If an item is lost or damaged through misuse or negligence, compensation may be charged based on the item's original retail or replacement price, subject to assessment by our team.

Normal wear from reasonable use is not treated as damage.

Important disclaimer

• Fishing is an outdoor activity affected by weather, sea conditions and other natural factors. A specific catch or fishing result is not guaranteed.
• Arrangements may change. Departure times, routes or trip arrangements may be adjusted for weather, sea conditions, safety or operational requirements.
• Safety instructions apply at all times. Guests must follow the captain's and crew's safety instructions throughout the trip.
• Declare relevant conditions in advance. Guests should inform the crew of any medical, mobility or seasickness concerns before departure, and bring any personal medication they may need.
• Children must be accompanied. Children have to be accompanied and supervised by a responsible adult at all times.
• Personal belongings are the guest's responsibility. Please keep valuables secure on board.
• Joining the trip means accepting the rules. By joining a trip, guests agree to follow onboard safety rules and to use equipment responsibly.